Patient Transport & Concierge Specialist

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Job summary

Allegheny Health Network is seeking staff to transport patients, documents, and materials within the facility, ensuring safe and timely movement. This role includes delivering equipment, operating the pneumatic tube system, and assisting patients and visitors with directions.

Ideal candidates will have a high school diploma or GED, strong confidentiality, good communication and organizational skills, customer service aptitude, and CPR certification.

Qualifications

• Minimum High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to maintain the highest measure confidentiality.
• Good oral and written communication skills as well as strong organizational skills needed to maintain working relationships, with both internal and external departments and customers at all levels.
• Preferred Proficiency in dealing with customer service.
• CPR certification.

Responsibilities

• Transports inpatients and outpatients within the facility from initial start location to the destination location. (70%)
• Delivers equipment/materials and specimens to requesting department. Includes use of the pneumatic tube system. (20%)
• Serves as a Hospital ambassador and provides information and direction to patients and visitors. (5%)
• Ensures that transportation equipment is kept clean and in good working order. (5%)
• Performs other duties as assigned or required.

Skills

Confidentiality

Communication skills

Organizational skills

Customer service

CPR certification

Education

High school diploma or GED

Job description

Allegheny Health Network is seeking staff to transport patients, documents, and materials within the facility, ensuring safe and timely movement. This role includes delivering equipment, operating the pneumatic tube system, and assisting patients and visitors with directions.

Ideal candidates will have a high school diploma or GED, strong confidentiality, good communication and organizational skills, customer service aptitude, and CPR certification.