Patient Concierge & Scheduling Specialist

Cooper Norcross Health; Upper Township (NJ); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Cooper Norcross Health in Camden, NJ, is seeking a patient-facing Registration Specialist to greet, register, and guide patients through their visit with warmth and accuracy. You will perform full registration, verify demographics and insurance, collect copays, and coordinate with care teams to keep appointments on schedule using AIDET guidelines.

Ideal candidates have at least one year of registration or billing experience, strong organizational and communication skills, and a commitment to

Qualifikationen

• Minimum one year of recent registration or billing experience in a medical facility.
• Proficiency in patient registration, scheduling, insurance pre-certifications, authorizations and referrals.
• Epic experience preferred.

Aufgaben

• Greet and register patients, schedule visits, and collect point-of-service copays.
• Verify demographics, insurance information, and complete clinical verifications.
• Provide general information and act as non-clinical navigator during discharge coordination.
• Communicate with multidisciplinary teams to uphold our mission and values.

Kenntnisse

Customer service

Registration

Scheduling

Communication

Teamwork

Multitasking

Ausbildung

High School Diploma or equivalent

Tools

Epic

MyChart

Jobbeschreibung

Cooper Norcross Health in Camden, NJ, is seeking a patient-facing Registration Specialist to greet, register, and guide patients through their visit with warmth and accuracy. You will perform full registration, verify demographics and insurance, collect copays, and coordinate with care teams to keep appointments on schedule using AIDET guidelines.

Ideal candidates have at least one year of registration or billing experience, strong organizational and communication skills, and a commitment to