Patient Services Front Desk Specialist

Stony-Brook-Community-Medical,-P; Town of Smithtown (NY); On-site; USD 26,000 - 33,000; Full time

Job summary

Stony-Brook-Community-Medical,-P is seeking a Medical Receptionist to be the first point of contact in a busy orthopedic practice on Long Island. The role focuses on front desk duties, patient intake, and coordinating visits.

You will greet patients, verify demographics and insurance in the EMR, collect co-pays, schedule appointments, and help maintain schedules while ensuring HIPAA and OSHA guidelines are followed.

Qualifications

• Knowledge of Medical Terminology.
• Understanding of insurance plans and authorization/referrals.
• Computer and/or EMR experience.
• At least one year of prior work experience in a medical office.
• Excellent communication skills.
• Ability to multi-task.
• Attention to detail.

Responsibilities

• Answer, screen and route phone calls; take messages and deliver to appropriate staff.
• Triage calls and determine urgency; route to physician or nurse as needed.
• Greet and register patients; verify demographics and insurance in the EMR; collect co-pays.
• Notify providers of arrivals; schedule appointments and services; maintain charts and schedules.
• Open/close office; ensure HIPAA & OSHA guidelines are followed.

Skills

Medical terminology

Insurance plan knowledge

EMR/computer skills

Healthcare office experience

Communication skills

Multi-tasking

Attention to detail

Tools

EMR software

Job description

Stony-Brook-Community-Medical,-P is seeking a Medical Receptionist to be the first point of contact in a busy orthopedic practice on Long Island. The role focuses on front desk duties, patient intake, and coordinating visits.

You will greet patients, verify demographics and insurance in the EMR, collect co-pays, schedule appointments, and help maintain schedules while ensuring HIPAA and OSHA guidelines are followed.