Medical Front Desk Specialist

Stony Brook University Medical Center; Town of Southampton (NY); On-site; USD 28,000 - 33,000; Full time

Job summary

Stony Brook Administrative Services in the Hamptons GYN/OB clinic is seeking a Medical Receptionist to be the first point of contact for patients. This full-time role handles front desk duties and patient check-in, ensuring a smooth workflow in a busy practice.

You will verify demographics, schedule appointments, process co-pays and coordinate with physicians and nurses, while maintaining HIPAA and OSHA compliance. Prior medical office experience and EMR familiarity are required.

Qualifications

• Knowledge of Medical Terminology.
• Understanding of various insurance plans and the need for authorization/referrals.
• Computer and/or EMR experience.
• At least one year of prior work experience in a medical office.
• Excellent communication skills.
• Ability to multi-task.
• Attention to detail.

Responsibilities

• Answering, screening and routing phone calls.
• Be polite and courteous at all times.
• Triaging calls and directing urgent messages to physicians or nurses.
• Greet and register patients on arrival.
• Verify demographics and insurance in the EMR.
• Collect co-payments as required.
• Notify providers of patients’ arrival.
• Schedule appointments and procedures as needed.
• Maintain patient charts and physician schedule.
• Open and close the office if needed.
• Follow HIPAA and OSHA guidelines at all times.

Skills

Medical Terminology

Insurance Knowledge

EMR experience

Communication skills

Multi-tasking

Attention to detail

Tools

EMR software

Job description

Stony Brook Administrative Services in the Hamptons GYN/OB clinic is seeking a Medical Receptionist to be the first point of contact for patients. This full-time role handles front desk duties and patient check-in, ensuring a smooth workflow in a busy practice.

You will verify demographics, schedule appointments, process co-pays and coordinate with physicians and nurses, while maintaining HIPAA and OSHA compliance. Prior medical office experience and EMR familiarity are required.