Patient-Focused Medical Receptionist

SB CLINICAL PRACTICE MANAGEMENT PLAN INC; Hampton Bays (NY); On-site; USD 27,000 - 34,000; Full time

Job summary

Stony Brook CPMP is hiring a Front Desk Medical Receptionist for the Stony Brook Internists, UFPC location in Hampton Bays, NY. The role supports daily front desk operations, patient coordination, and overall efficient workflows while upholding HIPAA requirements.

Responsibilities include answering calls, screening queries, managing check-in/out in EMR, collecting payments, and scheduling appointments and referrals.

Qualifications

• High School diploma or GED required.

Responsibilities

• Answer, screen, and route phone calls; take messages and ensure delivery.
• Assess urgency of calls and refer medical queries to physician or nurse.
• Maintain clean and organized reception area.
• Use EMR and/or other systems for check-in/check-out and verify patient data.
• Enter/scan patient data into EMR.
• Collect payments and process accordingly.
• Update provider about patient arrivals, delays, or backlogs.
• Schedule appointments and remind patients of required documents.
• Schedule services or procedures and obtain referrals/authorizations.
• Reschedule appointments as needed and notify patients of changes.
• Keep office supplies stocked; notify management of needs.
• Ensure HIPAA guidelines are followed.
• Provide coverage for night/weekend hours as needed.
• Perform other duties as assigned.

Skills

Organizational skills

Verbal communication

Written communication

Typing speed

Phone etiquette

Education

High School diploma/GED

Medical Office Administration program (preferred)

6 months medical receptionist experience (preferred)

1 year clerical experience (preferred)

EMR experience (preferred)

Tools

EMR systems

Practice management system

Job description

Stony Brook CPMP is hiring a Front Desk Medical Receptionist for the Stony Brook Internists, UFPC location in Hampton Bays, NY. The role supports daily front desk operations, patient coordination, and overall efficient workflows while upholding HIPAA requirements.

Responsibilities include answering calls, screening queries, managing check-in/out in EMR, collecting payments, and scheduling appointments and referrals.