Patient Concierge & Scheduling Specialist

rivhs; Gloucester (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System in Gloucester, VA is seeking a friendly Medical Office Receptionist to check in/check out patients, verify insurance, register patient demographics, and handle multi-line phone calls. You will schedule and reschedule appointments, create referrals, and assist with chart prep to support smooth patient flow.

Responsibilities include collecting payments, updating the daily schedule, and ensuring accurate information across the registration software.

Qualifications

• High School Diploma or GED is required.
• 1 year medical office experience preferred.
• Experience with patient registration and scheduling is a plus.

Responsibilities

• Check in/check out patients and verify insurance.
• Enter/update patient demographics in registration software.
• Greet patients, answer multi-line phone calls and schedule appointments.

Skills

Customer service

Phone etiquette

Cash handling

Data entry

Scheduling

Education

High School Diploma or GED

Tools

Patient registration software

Job description

Riverside Health System in Gloucester, VA is seeking a friendly Medical Office Receptionist to check in/check out patients, verify insurance, register patient demographics, and handle multi-line phone calls. You will schedule and reschedule appointments, create referrals, and assist with chart prep to support smooth patient flow.

Responsibilities include collecting payments, updating the daily schedule, and ensuring accurate information across the registration software.