Patient Concierge & Scheduling Coordinator

Palo Verde Hematology/Oncology, Ltd.; Scottsdale, Northern (AZ, KY); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Palo Verde Hematology/Oncology, Ltd. is seeking a Patient Coordinator to relieve doctors and staff of administrative duties by checking out patients and scheduling future appointments. The role greets patients in a warm, caring environment and coordinates with physicians throughout visits.

The position requires a high school diploma or GED and ideally some EMR experience. Strong communication and clerical abilities are essential to success in this role.

Qualifications

• High school diploma or GED required.
• Six months related experience or training.
• Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.

Responsibilities

• Greet and directs patients.
• Verify patient demographics and insurances.
• Update any changes to patient’s account in EMR.
• Checks out patients after their office visit.
• Schedules follow up appointments.
• Sends out physician orders/radiology & labs.
• Obtains prior authorizations for radiology.
• Coordinates follow up visits with outside testing that needs performed.
• Keeps x-ray and other medical records, performs secretarial tasks, and completes lab requisition forms.
• Keys data into computer to maintain office and patient records.
• Communicates and works closely with physicians.
• Cross train with front desk personnel.
• All additional tasks as requested by management.

Skills

Greet patients

Communicate with physicians

EMR knowledge

Education

High school diploma or GED

Tools

EMR system

ICD-10/CPT knowledge

Job description

Palo Verde Hematology/Oncology, Ltd. is seeking a Patient Coordinator to relieve doctors and staff of administrative duties by checking out patients and scheduling future appointments. The role greets patients in a warm, caring environment and coordinates with physicians throughout visits.

The position requires a high school diploma or GED and ideally some EMR experience. Strong communication and clerical abilities are essential to success in this role.