Patient Coordinator

Palo-Verde-Hematology-Oncology-Ltd; Scottsdale (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

Palo-Verde-Hematology-Oncology-Ltd is seeking a Patient Coordinator to support physicians by handling administrative and clerical duties in a medical office in Scottsdale. You will greet patients warmly and coordinate scheduling, ensuring smooth patient flow and accurate record keeping.

The role requires attention to detail, strong communication, and familiarity with EMR systems. Prior experience in a medical environment is a plus, with opportunities to learn and collaborate with clinical staff.

Qualifications

• High school diploma or GED required.
• Six months related experience and/or training preferred.
• Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.

Responsibilities

• Greet and direct patients.
• Verify patient demographics and insurance details.
• Update patient accounts in EMR.
• Check out patients after visits.
• Schedule follow-up appointments.
• Send out physician orders for radiology and labs.
• Obtain prior authorizations for radiology when needed.
• Coordinate follow-up visits with outside testing.
• Maintain x-ray and other medical records; perform secretarial tasks.
• Enter data into computer to maintain office and patient records.
• Communicate and work closely with physicians.
• Cross-train with front desk personnel.
• Perform additional tasks as requested by management.

Skills

Follow instructions

Problem-solving

Education

High school diploma / GED

Tools

EMR familiarity

Job description

Description

Position Summary

The Patient Coordinator is responsible for relieving doctors and other medical personnel of administrative and clerical work by checking out patients and scheduling future appointments. Greets all patients presenting a warm and caring environment.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Greet and directs patients.
• Verify patient demographics and insurances.
• Update any changes to patient’s account in EMR.
• Checks out patients after their office visit.
• Schedules follow up appointments.
• Sends out physician orders/radiology & labs.
• Obtains prior authorizations for radiology.
• Coordinates follow up visits with outside testing that needs performed.
• Keeps x-ray and other medical records, performs secretarial tasks, and completes lab requisition forms.
• Keys data into computer to maintain office and patient records.
• Communicates and works closely with physicians.
• Cross train with front desk personnel.
• All additional tasks as requested by management.

Requirements

Qualification/Requirement

• Ability to apply a common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.

Education/Training/Experience

• High school diploma or a GED
• Six months related experience and / or training
• Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.