Patient Concierge - Medical Office Front Desk

Scion Staffing, Inc.; Beverly Hills (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Full-time hours

Valuable healthcare experience

Patient-facing role

Collaborative environment

Job summary

Scion Staffing, Inc. in Beverly Hills, CA, is seeking a Medical Receptionist to be the welcoming first contact for patients and to support the day-to-day operations of a busy medical office.

Responsibilities include scheduling, check-in/check-out, insurance verification, handling calls, maintaining patient records, and providing a professional, courteous patient experience. This full-time, weekday role offers competitive pay and growth in healthcare.

Qualifications

• Previous experience in a medical office, healthcare, or front desk environment.
• Excellent interpersonal, communication, and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to handle confidential patient information with professionalism and discretion.
• Comfortable managing multiple priorities in a fast-paced, patient-facing environment.

Responsibilities

• Answer and route incoming calls while providing professional and courteous assistance to patients.
• Schedule, confirm, and coordinate patient appointments and follow-up visits.
• Welcome patients and manage the check-in and check-out process.
• Verify insurance information, collect co-pays, and assist with basic billing-related questions.
• Maintain accurate patient records, including scanning, filing, and updating documentation.
• Maintain an organized, professional, and welcoming front desk and reception area.

Skills

Patient-facing communication

Front desk experience

Organization and multitasking

Confidentiality and discretion

Professional demeanor

Job description

Scion Staffing, Inc. in Beverly Hills, CA, is seeking a Medical Receptionist to be the welcoming first contact for patients and to support the day-to-day operations of a busy medical office.

Responsibilities include scheduling, check-in/check-out, insurance verification, handling calls, maintaining patient records, and providing a professional, courteous patient experience. This full-time, weekday role offers competitive pay and growth in healthcare.