Patient Concierge & Intake Specialist I

Downtown Evansville Inc; Evansville (IN); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Deaconess Midtown Campus is seeking a Patient Intake Specialist I to warmly welcome patients and ensure a smooth registration experience. You will be a trusted ambassador, guiding patients and families through initial steps with empathy and efficiency.

The role requires high school completion, familiarity with the healthcare revenue cycle, and basic insurance understanding. You will register patients, collect payments, and help direct patients while upholding hospital policies and

Qualifications

• Completion of High School or GED is required.
• Knowledge of the health care revenue cycle is preferred.
• Understanding insurance is a plus.

Responsibilities

• Greet patients and visitors with professionalism and compassion.
• Register patients accurately and efficiently.
• Collect payments in accordance with established procedures.
• Direct and escort patients to appropriate locations as needed.
• Ensure compliance with applicable State and Federal regulations, as well as hospital policies and procedures.
• Serve as an ambassador of Deaconess by fostering a positive, patient-centered experience.

Skills

Patient interaction

Compassion

Attention to detail

Communication

Education

High School Diploma or GED

Healthcare revenue cycle knowledge

Job description

Deaconess Midtown Campus is seeking a Patient Intake Specialist I to warmly welcome patients and ensure a smooth registration experience. You will be a trusted ambassador, guiding patients and families through initial steps with empathy and efficiency.

The role requires high school completion, familiarity with the healthcare revenue cycle, and basic insurance understanding. You will register patients, collect payments, and help direct patients while upholding hospital policies and