Patient Concierge & Front Office Coordinator

Sunshine Smile Designs; Florida; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off (2–3 weeks/yr) and 6+ H

401(k) Plan

On-the-job training

Supportive team culture

Job summary

Sunshine Smiles Designs in Florida is seeking a Patient Coordinator to be the welcoming face of our front desk. You’ll handle calls, appointments, insurance verification, and patient financials with warmth, accuracy, and a team-first mindset.

This full-time role requires 2+ years in dental admin, familiarity with common dental software, and a detail-oriented approach. We offer health coverage, PTO, a 401(k), and on-the-job training in a supportive office.

Qualifications

• Dental front office experience preferred.
• Minimum 2 years in a dental administrative role.
• Knowledge of dental insurance processes and verification.
• Experience with dental software (Dentrix, Eaglesoft, Denticon).

Responsibilities

• Greet and check in patients, ensuring a welcoming experience.
• Answer a multi-line phone system and schedule appointments.
• Verify insurance eligibility and pre-authorize benefits.
• Guide patients through financial arrangements and treatment scheduling.
• Collect and post payments from patients and insurers.
• Explain questions with clarity and empathy.

Skills

Excellent communication skills

Attention to detail

Calm under pressure

Team collaboration

Phone etiquette

Education

High school diploma or equivalent

Higher education preferred

Tools

Dentrix

Eaglesoft

Denticon

Job description

Sunshine Smiles Designs in Florida is seeking a Patient Coordinator to be the welcoming face of our front desk. You’ll handle calls, appointments, insurance verification, and patient financials with warmth, accuracy, and a team-first mindset.

This full-time role requires 2+ years in dental admin, familiarity with common dental software, and a detail-oriented approach. We offer health coverage, PTO, a 401(k), and on-the-job training in a supportive office.