Patient Care Concierge — Dental Front Office

Engle Implant Dentistry; Naples (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A dental practice in Florida is looking for a Patient Care Coordinator to provide a welcoming and organized experience for patients. In this role, you will handle customer service, scheduling, and financial coordination to enhance patient satisfaction. Candidates should have experience in a dental or medical front office, with strong communication and organizational skills. This position requires a focus on delivering quality service in a fast-paced environment.

Qualifications

• Prior experience in a dental front office or customer service role is preferred.
• Knowledge of dental terminology and scheduling processes preferred.
• Professional appearance and demeanor consistent with company standards.

Responsibilities

• Greet patients and manage communications promptly and professionally.
• Schedule and coordinate patient appointments effectively.
• Explain treatment plans and verify patient information accurately.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Interpersonal skills

Education

College experience or equivalent

Tools

Dental practice management software

Job description

A dental practice in Florida is looking for a Patient Care Coordinator to provide a welcoming and organized experience for patients. In this role, you will handle customer service, scheduling, and financial coordination to enhance patient satisfaction. Candidates should have experience in a dental or medical front office, with strong communication and organizational skills. This position requires a focus on delivering quality service in a fast-paced environment.