Patient Concierge & Front Desk Specialist

Petaluma Health Center Inc; Rohnert Park (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off: 21 days

Holidays: 10 observed

Medical Insurance (deductible paid)

Dental Insurance

Vision Insurance

Gym Membership Discounts

401K Matching

FSA

Life Insurance

Long Term Disability

Employee Assistance Program

Job summary

Petaluma Health Center Inc in Southern Sonoma County and West Marin seeks a friendly Front Office Receptionist. You will greet patients, answer questions, register patients, and relay information about programs and insurances.

Responsibilities include ensuring forms are completed in the electronic health records, maintaining patient check-in metrics, and assisting with payments and scheduling. Bilingual English/Spanish is preferred.

Qualifications

• Greet patients and provide a positive front-desk experience.

Responsibilities

• Greet patients and drive a positive patient customer service experience.

Skills

Customer service

Bilingual English/Spanish

Phone etiquette

Data entry

Education

High School diploma or equivalent

1 year healthcare/customer service experience

Job description

Petaluma Health Center Inc in Southern Sonoma County and West Marin seeks a friendly Front Office Receptionist. You will greet patients, answer questions, register patients, and relay information about programs and insurances.

Responsibilities include ensuring forms are completed in the electronic health records, maintaining patient check-in metrics, and assisting with payments and scheduling. Bilingual English/Spanish is preferred.