Medical Front Desk Associate — Patient Concierge

REDWOOD EYE CENTER A MEDICAL CORPOR; Vallejo (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Fun and energetic environment

Job summary

Redwood Eye Center is seeking a friendly Front office receptionist to join our Vallejo medical practice. You will be the first contact for patients, greeting them, scheduling appointments, and handling phone inquiries during busy clinic days.

The ideal candidate has 2+ years in medical customer service, strong communication, a cheerful attitude, and comfort with computer systems and scheduling software. This role offers a professional, energetic team environment.

Qualifications

• Two or more years of customer service experience with a medical practice preferred.
• Previous experience as a receptionist preferred.
• Excellent communication skills with a focus on customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.

Responsibilities

• Greet patients as they arrive for their appointments.
• Answer phone calls and schedule appointments.
• Assist with maintaining a clean and inviting environment.
• Provide general customer service and attend to the needs of the patients throughout their services.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Tools

Scheduling software

Electronic Health Records (EHR)

Job description

Redwood Eye Center is seeking a friendly Front office receptionist to join our Vallejo medical practice. You will be the first contact for patients, greeting them, scheduling appointments, and handling phone inquiries during busy clinic days.

The ideal candidate has 2+ years in medical customer service, strong communication, a cheerful attitude, and comfort with computer systems and scheduling software. This role offers a professional, energetic team environment.