Patient Concierge & Front Desk Specialist

Community Medical Centers; Vacaville (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

Flexible spending account

403(b) retirement with company match

Paid time off

Job summary

Community Medical Centers (CMC) is seeking a Front Office Receptionist at the Vacaville site to deliver excellent patient service. You will greet patients and visitors, answer calls, schedule appointments, assist with forms, and guide people to the right departments, in person, by phone or text.

You will register patients in the Electronic Health Record, verify insurance, manage check-in/out, and support Empanelment and team-based care.

Qualifications

• Completion of high school or possession of GED.
• At least one year of full‑time experience as a receptionist or customer service in a community‑based org.
• Ability to work with computers and data entry; typing 35 wpm preferred.

Responsibilities

• Greet patients/visitors in person, on the phone, or via text.
• Register patients in the Electronic Health Record and verify information.
• Schedule appointments and manage check-in/check-out procedures.
• Verify insurance eligibility and assist with forms and documentation.
• Maintain HIPAA privacy and coordinate with care teams.

Skills

Customer service

Receptionist experience

Computer literacy

Typing 35 wpm

Education

High school diploma or GED

Tools

Electronic Health Record (EHR)

Phone system

Copier

FAX machine

Job description

Community Medical Centers (CMC) is seeking a Front Office Receptionist at the Vacaville site to deliver excellent patient service. You will greet patients and visitors, answer calls, schedule appointments, assist with forms, and guide people to the right departments, in person, by phone or text.

You will register patients in the Electronic Health Record, verify insurance, manage check-in/out, and support Empanelment and team-based care.