Patient Concierge & Front Desk Specialist

Paycom - ATS; Oregon City (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Paycom - ATS in Oregon City, OR seeks a friendly receptionist to be the first point of contact for patients. You will greet visitors, check them in, collect insurance and payment information, and guide them to the appropriate area.

This role requires clear communication, accurate record keeping, and professional patient care. You will balance cash payments, verify referrals, and support physicians and staff to ensure a smooth, world-class patient experience.

Qualifications

• High school diploma or equivalent required.
• One year of related experience preferred.
• Candidates must be computer literate and able to learn medical terminology.
• Excellent interpersonal and communication skills.
• Ability to manage busy schedules and multi-task.

Responsibilities

• Greet patients and provide World Class customer service.
• Check patients in/out and collect payments.
• Verify and update patient information and insurance.
• Answer questions about appointments, fees, and services.
• Maintain reception area and balance daily payments.
• Protect patient confidentiality and HIPAA compliance.
• Coordinate with physicians and staff to ensure smooth operations.
• Rotate to multiple worksites and flexible hours.

Skills

Computer literacy

Medical terminology

Multi-tasking

Organization

Interpersonal skills

Communication

Attention to detail

Flexibility schedule

Education

High school diploma or equivalent

One year experience preferred

Tools

Payment processing software

Job description

Paycom - ATS in Oregon City, OR seeks a friendly receptionist to be the first point of contact for patients. You will greet visitors, check them in, collect insurance and payment information, and guide them to the appropriate area.

This role requires clear communication, accurate record keeping, and professional patient care. You will balance cash payments, verify referrals, and support physicians and staff to ensure a smooth, world-class patient experience.