Patient Concierge & Front Desk Specialist

ConvenientMD LLC; Bellingham, Northern (MA, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) match

Paid time off

Tuition assistance

Job summary

ConvenientMD LLC in Massachusetts is seeking a friendly Medical Receptionist to greet patients, register them, manage check-in/out, and answer calls. You will work closely with clinicians and billing staff to ensure a smooth patient experience.

This on-site role offers a pay range of $20–$25 per hour, with comprehensive benefits, flexible scheduling for full-time shifts, and opportunities to grow in patient services and clinic operations.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator, strong customer service.
• Detail-oriented and highly organized in a fast-paced clinic environment.
• Compassionate, patient-focused, and maintains confidentiality under HIPAA.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greet patients and visitors in a welcoming, professional manner.
• Register patients and complete required forms with accurate information.
• Handle insurance and billing inquiries; provide clear information to patients.
• Assist with scheduling and coordinating clinical workflows and referrals.
• Answer phones professionally and maintain a tidy, organized reception area.
• Navigate multiple software systems for reservations and EMR tasks.

Skills

Front desk excellence

Customer service

Communication

Detail oriented

HIPAA compliance

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Electronic Medical Records

Job description

ConvenientMD LLC in Massachusetts is seeking a friendly Medical Receptionist to greet patients, register them, manage check-in/out, and answer calls. You will work closely with clinicians and billing staff to ensure a smooth patient experience.

This on-site role offers a pay range of $20–$25 per hour, with comprehensive benefits, flexible scheduling for full-time shifts, and opportunities to grow in patient services and clinic operations.