Patient Concierge & Front Desk Specialist

Hackensack Meridian Health; Little Egg Harbor Township (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Paid leave

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient front desk operations. You will greet patients, manage check-in/check-out, verify demographics, collect payments, and perform EMR data entry with accuracy and confidentiality.

The role requires strong customer service skills, proficiency with MS Office or Google Suite, and the ability to travel to multiple locations as needed. Join a patient-centered team focused on quality care.

Qualifications

• High School diploma, GED, or GED-equivalent programs and/or equivalent experience.
• 1+ years experience in customer service or public interaction.
• Ability to manage multiple tasks in a fast-paced setting.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Manages check-in/check-out, verifies demographics, collects copayments, and verifies eligibility.
• Enters patient data into the EMR accurately and securely.
• Handles communications via EMR, phone, and email with professional conduct.
• Maintains patient confidentiality and supports front-end operations.

Education

Associates Degree

GED or equivalent

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient front desk operations. You will greet patients, manage check-in/check-out, verify demographics, collect payments, and perform EMR data entry with accuracy and confidentiality.

The role requires strong customer service skills, proficiency with MS Office or Google Suite, and the ability to travel to multiple locations as needed. Join a patient-centered team focused on quality care.