Patient Concierge & Front Desk Specialist

El Rio; Flagstaff (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

El Rio is seeking a Patient Relations Representative in Flagstaff, Arizona. The role focuses on greeting patients, managing the patient portal, and verifying insurance while ensuring a quality health care experience. Candidates should have a high school diploma and relevant experience in healthcare.

Successful applicants will possess strong customer service skills, be bilingual preferred, and have a current BLS certification. Join our mission to provide quality healthcare to the community.

Qualifications

• 7 – 11 months experience in a healthcare setting.
• Current certification in Basic Life Support (BLS).
• Level I fingerprint clearance card.

Responsibilities

• Greet patients and manage patient check-ins.
• Verify patient demographics and insurance documents.
• Schedule appointments and manage provider schedules.

Skills

Effective customer‑facing and presentation skills

Bilingual (English/Spanish)

Proficient with MS Office

Organizational and time-management skills

Education

High School Diploma or G.E.D.

Job description

El Rio is seeking a Patient Relations Representative in Flagstaff, Arizona. The role focuses on greeting patients, managing the patient portal, and verifying insurance while ensuring a quality health care experience. Candidates should have a high school diploma and relevant experience in healthcare.

Successful applicants will possess strong customer service skills, be bilingual preferred, and have a current BLS certification. Join our mission to provide quality healthcare to the community.