Patient Experience & Scheduling Specialist

JobRx, Inc.; Flagstaff (AZ); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Participation in community events

Professional development opportunities

Job summary

JobRx, Inc. in Flagstaff, Arizona is seeking a Patient Relations Representative to support healthcare operations.

This role includes greeting patients, verifying insurance, scheduling appointments, and maintaining patient records. Ideal candidates should have a high school diploma, BLS certification, and strong communication skills, with bilingual abilities preferred.

This position is integral to ensuring quality care and providing a positive patient experience.

Qualifications

• Effective customer-facing and presentation skills.
• Current certification in Basic Life Support (BLS) for health care providers.
• Ability to interact positively with patients and the public.

Responsibilities

• Greet and check-in patients and monitor the patient portal.
• Schedule patient follow-up appointments.
• Provide back-up support for other office positions.

Skills

Customer-facing skills

Compassionate communication

Bilingual (English/Spanish)

Education

High School Diploma or G.E.D.

BLS certification

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

JobRx, Inc. in Flagstaff, Arizona is seeking a Patient Relations Representative to support healthcare operations.

This role includes greeting patients, verifying insurance, scheduling appointments, and maintaining patient records. Ideal candidates should have a high school diploma, BLS certification, and strong communication skills, with bilingual abilities preferred.

This position is integral to ensuring quality care and providing a positive patient experience.