Patient-Focused Medical Office Receptionist

El Rio; Tucson (AZ); On-site; USD 22,041 - 28,929; Full time

Job summary

El Rio Health in Tucson, AZ is seeking a Medical Office Receptionist to manage front desk operations and patient check-in. You will verify demographics, schedule appointments, process payments, and assist patients with kiosks while maintaining a courteous, professional demeanor.

The role requires accuracy in data entry, adherence to HIPAA, and teamwork with clinical staff. A High School Diploma or GED is required; BLS certification and fingerprint clearance are preferred.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Manages front desk operations and patient check-in, verifies demographics and insurance information.
• Schedules and coordinates patient appointments, assists patients at kiosks and by phone.
• Handles payments and collects copayments, balancing cash drawer with accuracy.
• Maintains patient confidentiality and HIPAA compliance in all interactions.
• Communicates with providers and staff to ensure timely patient flow and service levels.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

El Rio Health in Tucson, AZ is seeking a Medical Office Receptionist to manage front desk operations and patient check-in. You will verify demographics, schedule appointments, process payments, and assist patients with kiosks while maintaining a courteous, professional demeanor.

The role requires accuracy in data entry, adherence to HIPAA, and teamwork with clinical staff. A High School Diploma or GED is required; BLS certification and fingerprint clearance are preferred.