Patient Concierge & Scheduling Specialist

El Rio; Northern (KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Elk Ridge Community Health in Grand Canyon, AZ, seeks a Per Diem Patient Relations Representative to greet patients, manage the patient portal, verify demographics and insurance, and assist with payments. This role supports efficient check-in/check-out and scheduling while upholding HIPAA standards.

The position emphasizes strong communication, bilingual English/Spanish abilities, and reliable transportation to the Grand Canyon clinic. Per diem hours vary to coverage needs.

Qualifications

• High School Diploma or GED required.
• Level I fingerprint clearance card or application in progress within seven days of starting employment.
• Equivalent education/experience may be considered if directly related to the job.

Responsibilities

• Greet patients, check in, verify demographics and insurance details.
• Monitor patient portal and update records in the EHR system.
• Schedule appointments, telehealth, and manage referrals as needed.
• Answer phones, take messages, and coordinate with providers and staff.
• Assist with patient payments and explain benefits within HIPAA guidelines.

Skills

Bilingual (English/Spanish)

Education

High School Diploma Or G.E.D.

Job description

Elk Ridge Community Health in Grand Canyon, AZ, seeks a Per Diem Patient Relations Representative to greet patients, manage the patient portal, verify demographics and insurance, and assist with payments. This role supports efficient check-in/check-out and scheduling while upholding HIPAA standards.

The position emphasizes strong communication, bilingual English/Spanish abilities, and reliable transportation to the Grand Canyon clinic. Per diem hours vary to coverage needs.