Patient Concierge & Front Desk Specialist

Integrity Care Group; Brenham, Northern (TX, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Integritycaregroup in Texas is seeking a Patient Service Specialist to manage front desk activities, greet patients, verify insurance, collect co-pays, and maintain accurate registration data. This role emphasizes patient service, confidentiality, and efficient lobby operations in a busy clinic.

You will enter data into the electronic health records, assist with referrals, support staff, and ensure HIPAA compliance.

Qualifications

• High School Diploma or equivalent required; an associate degree is preferred.
• BLS certification required or ability to obtain.
• 1–3 years of medical office experience preferred.
• Knowledge of medical coding and billing processes.
• Familiarity with HIPAA and patient privacy standards.
• Proficient in MS Office and electronic health records.

Responsibilities

• Greet patients and manage registration data and check-in.
• Verify insurance and collect co-pays and write necessary notes.
• Enter and update patient information accurately in the system.
• Ensure HIPAA compliance and maintain confidentiality.
• Support staff and coordinate referrals as needed.
• Maintain lobby cleanliness and patient flow.

Skills

Medical billing knowledge

HIPAA compliance

MS Office / PC skills

Staff supervision

Education

High School Diploma or equivalent

Associate degree preferred

Job description

Integritycaregroup in Texas is seeking a Patient Service Specialist to manage front desk activities, greet patients, verify insurance, collect co-pays, and maintain accurate registration data. This role emphasizes patient service, confidentiality, and efficient lobby operations in a busy clinic.

You will enter data into the electronic health records, assist with referrals, support staff, and ensure HIPAA compliance.