Patient Care Concierge & Front Desk Specialist

HealthTexas Primary Care Doctors; Schertz (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Clinical ladder and competitive hourly

Comprehensive onboarding and training

Scrub voucher 20% off

Job summary

HealthTexas Primary Care Doctors in Schertz, TX is hiring a Patient Care Representative to manage front desk operations, patient check-in, insurance verification and registrations. You will support clinicians by maintaining accurate records, coordinating appointments and guiding patients through the billing process.

The role emphasizes patient service, HIPAA compliance, and teamwork in a busy clinic. Prior office experience is preferred, with ongoing onboarding and training provided.

Qualifications

• One year of physician office experience, including ICD, CPT and HCPCS coding.
• Knowledge of managed care preferred.

Responsibilities

• Greet patients and check in.
• Verify insurance coverage.
• Manage appointment schedules.
• Maintain patient charts and EMR.
• Assist patients with registration and payments.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High school diploma

Job description

HealthTexas Primary Care Doctors in Schertz, TX is hiring a Patient Care Representative to manage front desk operations, patient check-in, insurance verification and registrations. You will support clinicians by maintaining accurate records, coordinating appointments and guiding patients through the billing process.

The role emphasizes patient service, HIPAA compliance, and teamwork in a busy clinic. Prior office experience is preferred, with ongoing onboarding and training provided.