Patient Concierge & Front Desk Specialist

OneOncology; Alabama; On-site; USD 26,000 - 38,000; Full time

Job summary

Clearview Cancer Institute in north Alabama seeks a Front Desk Receptionist to greet patients, check them in, and route them to the appropriate areas. The role requires handling non-clinical inquiries, directing calls, and coordinating with schedulers and departments in a busy outpatient setting.

You will verify insurance, collect copays, maintain a clean lobby, and ensure paperwork is complete for modalities. A high school diploma and at least 1 year in a medical office environment are expected.

Qualifications

• Excellent communication skills, both oral and written.
• Ability to multitask and handle high-pressure situations.
• Ability to maintain confidentiality and follow procedures.
• Experience in imaging, medical office setting, or hospital preferred.

Responsibilities

• Greet patients and visitors in the lobby and route as needed.
• Answer phones and direct non-clinical questions to staff.
• Verify insurance and collect any required copays.
• Maintain a clean, orderly lobby and support scheduling communications.

Skills

Communication skills

Multitasking

Customer service

Confidentiality

Education

High school diploma or equivalent

Job description

Clearview Cancer Institute in north Alabama seeks a Front Desk Receptionist to greet patients, check them in, and route them to the appropriate areas. The role requires handling non-clinical inquiries, directing calls, and coordinating with schedulers and departments in a busy outpatient setting.

You will verify insurance, collect copays, maintain a clean lobby, and ensure paperwork is complete for modalities. A high school diploma and at least 1 year in a medical office environment are expected.