Imaging Receptionist/Scheduler

Astera Cancer Care; Huntsville (AL); On-site; USD 21,000 - 26,000; Full time

Job summary

Clearview Cancer Institute in north Alabama seeks an Imaging Receptionist/Scheduler to support the imaging department by scheduling, checking in patients, answering calls, and handling clerical tasks. The role requires excellent communication, multitasking, and proficiency with basic computer and phone systems; prior medical office exposure is preferred.

You will work in a busy oncology/hematology clinic, helping patients navigate visits and coordinating with departments to ensure smooth patient

Qualifications

• High school diploma or equivalent; at least 1 year experience in a medical office, hospital, or imaging department.
• Must demonstrate good communication and multi-tasking abilities.
• Basic computer, phone, and team work skills required.

Responsibilities

• Greet patients and ascertain purpose of visit; direct to staff.
• Ensure paperwork and orders are complete and accurate prior to giving to modalities.
• Operate office equipment and transmit information using computer, mail, or fax.
• Provide location information for departments, offices, or services.
• Schedule and confirm patient appointments.
• Answer phones and direct non-clinical questions to staff.
• Print lab labels for Imaging patients with lab orders.
• Maintain a clean and orderly lobby throughout the day.

Skills

Communication skills

Multi-tasking

Basic computer skills

Phone skills

Teamwork

Education

High school diploma or equivalent

Job description

Clearview Cancer Institute is north Alabama's leading cancer treatment facility. For over 30 years Clearview Cancer Institute has provided leading-edge treatment and compassionate care to those diagnosed with cancer or blood disorders. Clearview offers every service and amenity needed in an outpatient setting and our dedication to research and involvement in Phase I-IV clinical trials gives our patients the opportunity to receive potentially life-saving treatment options.

Why Join Us?

We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description

Job purpose

The purpose of the Imaging Receptionist/Scheduler is to assist the imaging department in scheduling, checking in patients, answering telephones, and any other clerical/administrative tasks that may need to be performed.

Duties and responsibilities

• Greet patients, ascertain purpose of visit, determines which paperwork to be completed, and direct them to appropriate staff.
• Ensure paperwork and orders are complete and accurate prior to giving to the modalities.
• Operate office equipment appropriately to transmit information or documents as needed, using computer, mail, or facsimile machine.
• Provide relevant company information to patients such as location of departments, offices, or services provided.
• Interfacing with other CCI Scheduler/physician offices/hospitals
• Schedule and confirm patient appointments.
• Print lab labels for Imaging patients that have lab orders.
• Answer telephones, provides patients with answers to their non-clinical questions, and direct clinical calls to appropriate staff.
• Import and burn CD’s
• Maintains clean and orderly lobby throughout the course of the day.
• Ability to be at work regularly and on time.
• Other duties as assigned.

Qualifications

Must demonstrate good communication skills with co-workers and outside business contacts. Must be able to multi-task and have a commitment to excellence in patient care. Basic computer, phone, and team work skills required.

Education/Experience

Must have a high school diploma or equivalent. Must have at least (1) year experience in a medical office setting, hospital, or imaging department.

Working conditions

This position is in the imaging department of a busy oncology/hematology clinic. Direct patient care is required to do work assigned such as checking in patients, verifying insurance, and scheduling appointments.

Physical requirements

This position requires that the employee be able to sit at a desk and work on a computer for up to eight hours a day. This position also requires a great deal of telephone work in order to complete tasks.

Direct reports

This position is not a supervisory position. We are looking for compassionate, adaptable individuals who demonstrate the desire to lead and work together to best treat the patients we serve.