Patient Concierge & Front Desk Pro

ConvenientMD LLC; Portsmouth (NH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

No-cost urgent care for you and family

401k matching after 1 year

Health, dental, and vision coverage

Educational partnership opportunities

Job summary

ConvenientMD LLC in Portsmouth, NH seeks a Medical Receptionist to warmly welcome patients, manage check-in/check-out, and maintain accurate records. You will handle scheduling, answer calls, and support care teams in a fast-paced primary care setting.

The role requires strong communication, organization, and HIPAA awareness, with a patient-first mindset and team collaboration. Training is provided for clinic workflows and technology.

Qualifications

• High School Diploma or GED required.
• Strong written and verbal communication.
• Excellent organizational skills in a fast-paced environment.
• Proven patient-focused, compassionate service oriented.
• Proficient with Microsoft Office; comfortable with EMR systems.

Responsibilities

• Greet patients and manage check-in/check-out.
• Maintain accurate patient records and EMR documentation.
• Coordinate scheduling and patient communications with care teams.
• Keep front desk organized and stocked, reflecting professionalism.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

EMR familiarity

Job description

ConvenientMD LLC in Portsmouth, NH seeks a Medical Receptionist to warmly welcome patients, manage check-in/check-out, and maintain accurate records. You will handle scheduling, answer calls, and support care teams in a fast-paced primary care setting.

The role requires strong communication, organization, and HIPAA awareness, with a patient-first mindset and team collaboration. Training is provided for clinic workflows and technology.