Patient Concierge & Front Desk — Ophthalmology Clinic

Marion Eye Centers; Marion (IL); Vor Ort; USD 21.000 - 22.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) retirement plan

Eyewear discount

Zusammenfassung

Marion Eye Center is seeking a friendly Front Desk Receptionist to be the first point of contact for patients. You will manage check-in/out, scheduling, verify insurance, collect payments, and support clinical and optical staff with daily administrative tasks.

The role requires a high school diploma, strong communication, attention to detail, and reliable computer skills with EHR systems. On-site position across Marion, IL with competitive pay and benefits including health, dental, vision, PTO,

Qualifikationen

• High school diploma or equivalent required.
• Previous medical office/front desk experience preferred, ophthalmology/optometry a plus.
• Strong communication and customer service skills.
• Excellent attention to detail and ability to multitask in a fast-paced environment.
• Basic computer skills; experience with EHR systems preferred.

Aufgaben

• Greet patients in a courteous, professional manner.
• Check patients in/out, confirm appointments, update demographics/insurance.
• Schedule, reschedule, and confirm appointments for exams and optics services.
• Verify insurance eligibility and obtain authorizations as needed.
• Collect co-pays and payments, issue receipts, maintain cash logs.
• Answer and route calls; take messages and ensure follow-up.
• Maintain confidentiality and HIPAA compliance.
• Assist with scanning, filing, and maintaining patient records.
• Support doctors, technicians, and staff with patient flow.
• Keep reception area clean and organized.

Kenntnisse

Strong communication

Customer service

Attention to detail

Multitasking

Professional appearance

Verbal communication

Ausbildung

High school diploma or equivalent

Tools

EHR systems

Basic computer skills

Jobbeschreibung

Marion Eye Center is seeking a friendly Front Desk Receptionist to be the first point of contact for patients. You will manage check-in/out, scheduling, verify insurance, collect payments, and support clinical and optical staff with daily administrative tasks.

The role requires a high school diploma, strong communication, attention to detail, and reliable computer skills with EHR systems. On-site position across Marion, IL with competitive pay and benefits including health, dental, vision, PTO,