Front Desk Clerk

Marion Eye Centers; Marion (IL); Presencial; USD 21.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) retirement plan

Eyewear discount

Descripción de la vacante

Marion Eye Center is seeking a friendly Front Desk Receptionist to be the first point of contact for patients. You will manage check-in/out, scheduling, verify insurance, collect payments, and support clinical and optical staff with daily administrative tasks.

The role requires a high school diploma, strong communication, attention to detail, and reliable computer skills with EHR systems. On-site position across Marion, IL with competitive pay and benefits including health, dental, vision, PTO,

Formación

• High school diploma or equivalent required.
• Previous medical office/front desk experience preferred, ophthalmology/optometry a plus.
• Strong communication and customer service skills.
• Excellent attention to detail and ability to multitask in a fast-paced environment.
• Basic computer skills; experience with EHR systems preferred.

Responsabilidades

• Greet patients in a courteous, professional manner.
• Check patients in/out, confirm appointments, update demographics/insurance.
• Schedule, reschedule, and confirm appointments for exams and optics services.
• Verify insurance eligibility and obtain authorizations as needed.
• Collect co-pays and payments, issue receipts, maintain cash logs.
• Answer and route calls; take messages and ensure follow-up.
• Maintain confidentiality and HIPAA compliance.
• Assist with scanning, filing, and maintaining patient records.
• Support doctors, technicians, and staff with patient flow.
• Keep reception area clean and organized.

Conocimientos

Strong communication

Customer service

Attention to detail

Multitasking

Professional appearance

Verbal communication

Educación

High school diploma or equivalent

Herramientas

EHR systems

Basic computer skills

Descripción del empleo

Job Details

Job Location: Marion, IL 62959, Position Type: Full Time, Salary Range: $16.00 - $16.00 Hourly, Front Desk Receptionist – Marion Eye Center

Location: Marion, IL (various clinic locations)

Position Type: Full-Time / On-Site

Position Summary

The Front Desk Receptionist serves as the first point of contact for patients at Marion Eye Center. This role is responsible for creating a welcoming, professional, and efficient environment by managing patient check-in and check-out, scheduling appointments, verifying insurance, collecting payments, and assisting the clinical and optical teams with day-to-day administrative support.

Key Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Check patients in and out, confirm appointments, and update demographic and insurance information in the practice management system.
• Schedule, reschedule, and confirm patient appointments for exams, procedures, and optical services.
• Verify insurance eligibility and obtain authorizations as needed.
• Collect co-pays, balances, and other payments; issue receipts and maintain accurate cash logs.
• Answer and route incoming phone calls; take detailed messages and ensure prompt follow-up.
• Maintain confidentiality and compliance with HIPAA and Marion Eye Center policies.
• Assist with scanning, filing, and maintaining patient records.
• Support doctors, technicians, and optical staff with patient flow to ensure an efficient schedule.
• Maintain a clean, organized, and professional reception area.
• Perform additional administrative duties as assigned by management.

Qualifications

• High school diploma or equivalent required.
• Previous medical office or front desk experience preferred, ophthalmology or optometry experience a plus.
• Strong communication and customer service skills.
• Excellent attention to detail and ability to multitask in a fast-paced environment.
• Basic computer skills: experience with electronic health record (EHR) systems preferred.
• Professional appearance and demeanor.

Work Environment

• Clinic setting across Southern Illinois locations.
• Frequent interaction with patients, staff, and physicians.
• Must be able to sit, stand, and move between exam rooms and the front office as needed.

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) retirement plan
• Employee discounts on eyewear and services