Patient Services Coordinator - Front Desk & Scheduling

Marion Eye Centers Ltd; Carbondale (IL); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

401(k) plan

Employee discounts

Zusammenfassung

Marion Eye Center is seeking a Front Desk Receptionist to serve as the first contact for patients at our Carbondale location. You will manage check-in/check-out, scheduling, insurance verification, and payments while supporting clinical and optical teams.

The ideal candidate will have a high school diploma (or equivalent) and prior medical office/front desk experience, with strong communication and multitasking abilities in a fast-paced setting. Proficiency with EHR systems is preferred.

Qualifikationen

• High school diploma or equivalent required.
• Previous medical office or front desk experience preferred; ophthalmology/optometry experience a plus.
• Strong communication and customer service skills.
• Excellent attention to detail and ability to multitask in a fast-paced environment.
• Basic computer skills; experience with electronic health record (EHR) systems preferred.

Aufgaben

• Greet patients and visitors courteously and professionally.
• Check patients in and out and update demographic/insurance information in the practice management system.
• Schedule, reschedule, and confirm appointments for exams, procedures, and optical services.
• Verify insurance eligibility and obtain authorizations as needed.
• Collect co-pays, balances, and other payments; issue receipts and maintain cash logs.
• Answer and route incoming calls; take detailed messages and ensure prompt follow-up.
• Maintain confidentiality and HIPAA compliance.
• Assist with scanning, filing, and maintaining patient records.
• Support doctors, technicians, and optical staff with patient flow to ensure an efficient schedule.
• Maintain a clean, organized reception area.

Kenntnisse

Communication

Customer service

Attention to detail

Multitasking

Ausbildung

High school diploma or equivalent

Tools

EHR systems

Jobbeschreibung

Marion Eye Center is seeking a Front Desk Receptionist to serve as the first contact for patients at our Carbondale location. You will manage check-in/check-out, scheduling, insurance verification, and payments while supporting clinical and optical teams.

The ideal candidate will have a high school diploma (or equivalent) and prior medical office/front desk experience, with strong communication and multitasking abilities in a fast-paced setting. Proficiency with EHR systems is preferred.