Patient Concierge & Front Desk – Oncology Clinic

US Oncology Network-wide Career Opportunities; Eugene (OR); On-site; USD 26,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Job summary

Willamette Valley Cancer Institute and Research Center is seeking a Front Office Receptionist for our Willamette Valley location. You will greet patients, check them in, and liaise with clinical staff while managing paperwork and scheduling tasks.

This is an entry-level administrative role within a clinical setting. The position emphasizes patient-first service, confidentiality, and adherence to the US Oncology Compliance Program, including ethics and business standards.

Qualifications

• High school diploma or equivalent.
• 1-3 years receptionist/office experience preferred.
• Proficiency with computer systems (Outlook, Word, Excel) required.
• Demonstrates adaptability and ability to handle multiple demands.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Collects co-pays and balances; provides receipt.
• Maintains lobby area in a neat and orderly manner.
• Adheres to confidentiality, state, federal, and HIPAA laws and guidelines.

Skills

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Willamette Valley Cancer Institute and Research Center is seeking a Front Office Receptionist for our Willamette Valley location. You will greet patients, check them in, and liaise with clinical staff while managing paperwork and scheduling tasks.

This is an entry-level administrative role within a clinical setting. The position emphasizes patient-first service, confidentiality, and adherence to the US Oncology Compliance Program, including ethics and business standards.