Healthcare Front Desk & Scheduling Coordinator

City of Hope; Panama City (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401k with company match

PTO

Wellness program

Tuition Reimbursement

Employee Assistance program

Job summary

Florida Cancer Affiliates in Panama City is seeking a full-time Patient Services Coordinator to greet patients, check in, collect forms, and route calls to clinical staff. You will manage enrollment, co-pays, and schedules, ensuring accurate demographics and insurance data.

The role requires at least 18 months front-office experience in medical settings, proficiency with Microsoft Office and scheduling software, and comfort with HIPAA compliance in a fast-paced oncology clinic.

Qualifications

• High school diploma or equivalent required.
• At least 18 months front medical office receptionist experience with insurance forms and scheduling software.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel).
• Adaptability to multiple demands and shifting priorities; commitment to quality.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination; collects and scans forms; updates demographics and insurance information.
• Answers phone calls promptly and routes messages to appropriate personnel.
• Reschedules appointments and notifies staff of cancellations; manages patient chart updates.

Skills

Receptionist experience

Microsoft Office

Scheduling software

Adaptability

Attention to detail

Education

High school diploma or equivalent

Tools

Scheduling software

Microsoft Office

EMR systems

Job description

Florida Cancer Affiliates in Panama City is seeking a full-time Patient Services Coordinator to greet patients, check in, collect forms, and route calls to clinical staff. You will manage enrollment, co-pays, and schedules, ensuring accurate demographics and insurance data.

The role requires at least 18 months front-office experience in medical settings, proficiency with Microsoft Office and scheduling software, and comfort with HIPAA compliance in a fast-paced oncology clinic.