Patient Concierge & Front Desk Facilitator

ChenMed LLC; United States; Sur place; USD 19 000 - 29 000; Plein temps

Résumé du poste

ChenMed is seeking a Care Facilitator to be one of the first contacts for patients, delivering exceptional customer service and building trusting relationships. You will check patients in and out of the clinic and provide basic administrative support.

Responsibilities include scheduling, verifying insurance, collecting copays, coordinating referrals, and assisting with patient communications. Strong computer and office skills, fluent English, and willingness to work evenings, weekends, or

Qualifications

• High school diploma or equivalent required.
• Graduation from a Medical Assistant program preferred.
• Minimum 1 year of medical clinic experience required.
• BLS for Healthcare Providers preferred.

Responsabilités

• Greet, check-in, and check-out patients; assist with scheduling.
• Maintain lobby organization and cleanliness.
• Schedule PCP and Specialist appointments and coordinate referrals.
• Verify patient insurance and collect copays as needed.
• Assist with documentation and patient communications.
• Support with in-house transportation coordination when needed.

Connaissances

Exceptional customer service

EMR systems knowledge

Medical insurance knowledge

Microsoft Office proficiency

Professional communication

Detail-oriented

Strong listening skills

Fluent in English

Formation

High school diploma or equivalent

Medical Assistant program (preferred)

1 year medical clinic experience

BLS (preferred)

Outils

EMR software

Description du poste

ChenMed is seeking a Care Facilitator to be one of the first contacts for patients, delivering exceptional customer service and building trusting relationships. You will check patients in and out of the clinic and provide basic administrative support.

Responsibilities include scheduling, verifying insurance, collecting copays, coordinating referrals, and assisting with patient communications. Strong computer and office skills, fluent English, and willingness to work evenings, weekends, or