Patient Care Concierge & Front Desk Coordinator

ChenMed; Tampa (FL); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

ChenMed in Tampa seeks a Care Facilitator to be a primary contact for patients, delivering exceptional customer service and administrative support. You will check patients in/out, schedule appointments, and help ensure a smooth clinic experience.

Responsibilities include managing physician schedules, entering patient information in the EMR, handling calls, and assisting with referrals and follow-up visits. You will support a welcoming, patient-centered environment.

Qualifikationen

• High school diploma or equivalent required.
• Graduation from a nationally accredited Medical Assistant program preferred.
• A minimum of 1 year of work experience in a medical clinic or similar environment required.
• BLS for Healthcare Providers preferred.

Aufgaben

• Greet patients and check-in/out, schedule appointments, and keep lobby orderly.
• Coordinate PCP and Specialist schedules and manage patient flow.
• Enter patient data in EMR, print forms, and handle communications by email or mail.
• Make

Kenntnisse

Exceptional customer service

EMR systems

Microsoft Office

English fluency

Reception/phone skills

Detail-oriented

Verbal & written communication

Travel locally up to 10%

Team collaboration

Ausbildung

High school diploma

Medical Assistant program preferred

1 year medical clinic experience

BLS for Healthcare Providers preferred

Tools

EMR software

Microsoft Office Suite

Jobbeschreibung

ChenMed in Tampa seeks a Care Facilitator to be a primary contact for patients, delivering exceptional customer service and administrative support. You will check patients in/out, schedule appointments, and help ensure a smooth clinic experience.

Responsibilities include managing physician schedules, entering patient information in the EMR, handling calls, and assisting with referrals and follow-up visits. You will support a welcoming, patient-centered environment.