Patient Concierge & Front Desk Coordinator

Suncoast Center, Inc.; Saint Petersburg (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

PTO + holidays

403b retirement

Life & AD&D & LTD insurance

Professional development

Monthly social events

Job summary

Suncoast Center, Inc. is seeking a Customer Ambassador to support clients at outpatient locations in Pinellas County. You will greet clients, process check-ins/outs, schedule appointments, collect payments, and assist with daily front desk operations.

The role requires at least a high school diploma and two years of customer service experience; a valid Florida driver’s license and background checks are required. This is a patient‑facing, high‑volume environment offering comprehensive benefits.

Qualifications

• High school diploma or GED required; ability to read, write, and use office equipment.

Responsibilities

• Function as in-person access point for clients and guests.
• Greet clients and check them in/out accurately.
• Schedule appointments and provide confirmation/follow-up calls.
• Collect payments and balance cash drawer.
• Maintain data entry quality and assist with reports.
• Coordinate with clinical staff to ensure timely client flow.

Skills

Customer service

Front desk operations

Education

High school diploma or GED

Job description

Suncoast Center, Inc. is seeking a Customer Ambassador to support clients at outpatient locations in Pinellas County. You will greet clients, process check-ins/outs, schedule appointments, collect payments, and assist with daily front desk operations.

The role requires at least a high school diploma and two years of customer service experience; a valid Florida driver’s license and background checks are required. This is a patient‑facing, high‑volume environment offering comprehensive benefits.