Patient Concierge & Front Desk Coordinator

Elysian Wellness Campus; Kansas City (MO); Sur place; USD 32 000 - 45 000; Plein temps

Résumé du poste

Elysian Health Clinic in Kansas City is seeking a Front Desk Coordinator to be the heartbeat of the patient experience. You will greet visitors, answer phones, schedule appointments, and coordinate referrals in a warm, organized environment.

The ideal candidate has a friendly personality, strong organizational and communication skills, and a proactive approach to keeping the front desk running smoothly alongside the clinical team.

Qualifications

• Greet patients with warmth and manage front desk tasks.
• Strong organizational skills and attention to detail.
• Excellent verbal communication and phone etiquette.
• Prior front desk, customer service, or medical office experience preferred.

Responsabilités

• Greet every patient with warmth and hospitality.
• Answer and manage a busy phone line professionally.
• Schedule and coordinate patient appointments with precision.
• Process patient referrals and coordinate with providers.
• Keep the front desk organized, on time, and detail-focused.
• Anticipate patient needs and address questions gracefully.
• Maintain a clean, welcoming front-office environment.
• Collaborate with the clinical team to keep the day flowing smoothly.

Connaissances

Customer service

Organization

Communication

Multitasking

Phone etiquette

Outils

Scheduling software

Office technology

Description du poste

Elysian Health Clinic in Kansas City is seeking a Front Desk Coordinator to be the heartbeat of the patient experience. You will greet visitors, answer phones, schedule appointments, and coordinate referrals in a warm, organized environment.

The ideal candidate has a friendly personality, strong organizational and communication skills, and a proactive approach to keeping the front desk running smoothly alongside the clinical team.