Front Desk Coordinator

Elysian Wellness Campus; Kansas City (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Elysian Health Clinic in Kansas City is seeking a Front Desk Coordinator to be the heartbeat of the patient experience. You will greet visitors, answer phones, schedule appointments, and coordinate referrals in a warm, organized environment.

The ideal candidate has a friendly personality, strong organizational and communication skills, and a proactive approach to keeping the front desk running smoothly alongside the clinical team.

Qualifications

• Greet patients with warmth and manage front desk tasks.
• Strong organizational skills and attention to detail.
• Excellent verbal communication and phone etiquette.
• Prior front desk, customer service, or medical office experience preferred.

Responsibilities

• Greet every patient with warmth and hospitality.
• Answer and manage a busy phone line professionally.
• Schedule and coordinate patient appointments with precision.
• Process patient referrals and coordinate with providers.
• Keep the front desk organized, on time, and detail-focused.
• Anticipate patient needs and address questions gracefully.
• Maintain a clean, welcoming front-office environment.
• Collaborate with the clinical team to keep the day flowing smoothly.

Skills

Customer service

Organization

Communication

Multitasking

Phone etiquette

Tools

Scheduling software

Office technology

Job description

Front Desk Coordinator — Elysian Health Clinic

Be the Heartbeat of Elysian

At Elysian, your front desk isn't just a check-in counter — it's the first impression, the warm welcome, and the calm, confident energy that sets the tone for every patient who walks through our doors. We're looking for someone with a magnetic personality and a genuine love for taking care of people — someone who can be the soul of our practice.

If you light up a room, thrive on staying organized, and find real joy in making people feel seen and cared for, we want to meet you.

What You’ll Do

• Greet every patient with warmth, energy, and genuine hospitality — making Elysian feel like a place people actually want to be
• Answer and manage a busy phone line with professionalism and a friendly, upbeat tone
• Schedule and coordinate patient appointments with precision and care
• Process patient referrals, including coordinating with other providers and tracking required documentation
• Keep the front desk running smoothly — organized, on time, and detail-perfect
• Anticipate patient needs and handle questions or concerns with grace
• Maintain a clean, welcoming, and positive front-office environment
• Collaborate closely with the clinical team to keep the day flowing seamlessly

What We’re Looking For

• An energetic, people-first personality — someone who naturally makes others feel comfortable and cared for
• Strong organizational skills and sharp attention to detail
• Excellent communication skills, both in person and on the phone
• A genuine desire to serve others and be part of a patient’s positive experience
• Ability to multitask and stay composed in a fast-paced environment
• Prior front desk, customer service, or medical office experience preferred, but a great attitude matters most
• Experience with referral coordination or insurance processes is a plus
• Comfort with scheduling software and basic office technology

Why Elysian

We believe the front desk sets the tone for everything that follows. This role isn't just administrative — it's the first (and lasting) impression of who we are. If you're someone who finds purpose in making others feel welcome, valued, and taken care of, you'll fit right in.

Ready to be the soul of Elysian? We'd love to hear from you.