Patient Concierge & Front Desk Coordinator

Cano Health; Delray Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Paid time off

Disability insurance

Life insurance

Job summary

Cano Health is seeking a Front Desk Coordinator in Delray Beach to greet patients and visitors, manage phone calls, and support the clinical team with scheduling and intake. You will verify demographics, assist with insurance verification, and enter data in the EMR (eCW) while delivering excellent customer service in a fast-paced environment.

Responsibilities include handling appointments (TOC, AWVs, sick visits), coordinating translation services, and ensuring accurate documentation.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year experience in a healthcare/medical office setting preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet patients and visitors, provide welcoming environment.
• Verify demographics, insurance, and collect co-pays.
• Schedule appointments and manage calendars.
• Perform patient intake and data entry in EMR (eCW).
• Assist with insurance verification and follow-up communications.

Skills

Customer service

Data entry

EMR (eCW)

Microsoft Office

Phone etiquette

Bilingual EN/ES

Education

High School Diploma

Tools

eCW EMR

RingCentral

TripMaster

Job description

Cano Health is seeking a Front Desk Coordinator in Delray Beach to greet patients and visitors, manage phone calls, and support the clinical team with scheduling and intake. You will verify demographics, assist with insurance verification, and enter data in the EMR (eCW) while delivering excellent customer service in a fast-paced environment.

Responsibilities include handling appointments (TOC, AWVs, sick visits), coordinating translation services, and ensuring accurate documentation.