Patient Access & Scheduling Specialist

Cano Health; Brandon (FL); On-site; USD 23,000 - 29,000; Full time

Job summary

Cano Health is seeking a Front Desk Coordinator to be the first point of contact for patients, visitors, and callers at the clinic, delivering exceptional customer service. You will perform administrative duties such as patient intake, insurance verification, appointment scheduling, and EMR data entry, supporting the clinical team in patient-centered care.

This role emphasizes welcoming patients, coordinating appointments including TOC, AWVs, sick visits, and ensuring timely documentation and

Qualifications

• Experience with patient intake and onboarding processes.
• Familiarity with insurance verification and appointment scheduling.
• Proficient in EMR data entry and demographic verification.

Responsibilities

• Greet patients and manage front-desk interactions with professionalism.
• Verify demographics, insurance, and Patient Hub information.
• Schedule and confirm a variety of appointments including same-day visits.
• Process documents, scans, and eFile items within 48 hours.
• Coordinate translation services as needed and assist with patient portal enrollment.
• Handle no-show rescheduling within 24 hours and maintain clean inboxes.

Skills

Customer service

Data entry

Scheduling

EMR systems

Insurance verification

Tools

eCW EMR

Propia app

Job description

Cano Health is seeking a Front Desk Coordinator to be the first point of contact for patients, visitors, and callers at the clinic, delivering exceptional customer service. You will perform administrative duties such as patient intake, insurance verification, appointment scheduling, and EMR data entry, supporting the clinical team in patient-centered care.

This role emphasizes welcoming patients, coordinating appointments including TOC, AWVs, sick visits, and ensuring timely documentation and