Patient Services Coordinator (Healthcare Front Desk)

Conviva Senior Primary Care; DeLand (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Conviva Senior Primary Care in Deland, FL seeks a Receptionist to welcome patients, route calls, and support daily clinic operations. This position handles scheduling, visitor management, and basic administrative tasks in a fast-paced healthcare environment.

Ideal candidates have a High School Diploma, healthcare or customer service experience, and strong organizational skills, with proficiency in MS Office and basic EMR use. Full-time, on-site schedule, 40 hours/week.

Qualifications

• High school diploma or GED required with healthcare or customer service preference.
• Experience in a healthcare setting or strong customer service background preferred.
• Ability to multitask while delivering excellent patient service.

Responsibilities

• Receive and route incoming/outgoing calls and greet visitors promptly.
• Support daily clinic operations and scheduling of appointments.
• Coordinate patient visits and handle rescheduling/no-shows as needed.
• Answer inquiries, direct calls, and manage mail and general office tasks.

Skills

MS Office

Customer service

Phone etiquette

Multitasking

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

EMR Systems

Job description

Conviva Senior Primary Care in Deland, FL seeks a Receptionist to welcome patients, route calls, and support daily clinic operations. This position handles scheduling, visitor management, and basic administrative tasks in a fast-paced healthcare environment.

Ideal candidates have a High School Diploma, healthcare or customer service experience, and strong organizational skills, with proficiency in MS Office and basic EMR use. Full-time, on-site schedule, 40 hours/week.