Front Desk Coordinator — Patient Experience Lead

Cano Health; Tampa (FL); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Medical, dental and vision benefits

401(k) retirement plan

Paid time off

Job summary

Cano Health in Tampa, FL is seeking a Front Desk Coordinator to be the first point of contact for patients, visitors and callers. You will handle patient intake, appointment scheduling, insurance verification and data entry in the EMR system, supporting a patient-centered care team.

This full-time on-site role requires excellent customer service, strong organizational skills and familiarity with EMR tools; bilingual English/Spanish is preferred and training will be provided to ensure accurate,

Qualifications

• High School Diploma or equivalent required.
• Experience in healthcare or medical office setting preferred.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems is a plus.

Responsibilities

• Patient intake and onboarding in the EMR (eCW).
• Schedule a variety of appointments and manage same-day visit protocols.
• Verify insurance and collect co-pays/coinsurance.
• Answer calls and assist patients in person, over the phone, and via email.

Skills

Strong communication

Detail-oriented

Multitasking

Bilingual (English/Spanish)

Education

High School Diploma or equivalent

Tools

eCW EMR

Power BI

Excel

RingCentral

TripMaster

Oracle Expenses

Workday

Availity

Cano.Net

Job description

Cano Health in Tampa, FL is seeking a Front Desk Coordinator to be the first point of contact for patients, visitors and callers. You will handle patient intake, appointment scheduling, insurance verification and data entry in the EMR system, supporting a patient-centered care team.

This full-time on-site role requires excellent customer service, strong organizational skills and familiarity with EMR tools; bilingual English/Spanish is preferred and training will be provided to ensure accurate,