Patient Concierge & Front Desk Coordinator

Urology Clinics Of North Texas; Dallas (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Urology Clinics Of North Texas is seeking a Patient Coordinator to be the first point of contact at the front desk in a fast-paced medical office in Dallas, TX. You will greet patients, verify information, collect payments, and prepare the day’s paperwork to ensure smooth operations.

The role requires strong communication skills, basic EMR familiarity, and the ability to multitask while maintaining HIPAA compliance and professional service to patients and staff.

Qualifications

• High school diploma or equivalent.
• Working knowledge of medical office methods and procedures.
• Basic computer skills and familiarity with EMR, practice management, and scheduling systems.
• Strong verbal, written, and interpersonal skills to communicate with physicians, nurses, patients, co-workers, and hospital staff.
• Ability to multitask and pay close attention to detail.
• Professional appearance and demeanor at all times.

Responsibilities

• Greets patients at the front desk and checks them in for appointments.
• Verifies patient information and scans insurance cards and photo IDs.
• Collects co-payments and pre-procedure amounts before visits.
• Prepares forms and ensures accurate data in patient charts.
• Maintains lobby, front office, and daily paperwork.
• Completes special projects and supports Clinic Manager as needed.

Education

High school diploma or equivalent

Tools

EMR

Scheduling systems

Job description

Urology Clinics Of North Texas is seeking a Patient Coordinator to be the first point of contact at the front desk in a fast-paced medical office in Dallas, TX. You will greet patients, verify information, collect payments, and prepare the day’s paperwork to ensure smooth operations.

The role requires strong communication skills, basic EMR familiarity, and the ability to multitask while maintaining HIPAA compliance and professional service to patients and staff.