Patient Experience Coordinator

Urology-Clinics-of-North-Texas; Mesquite (TX); On-site; USD 22,000 - 26,000; Full time

Job summary

Urology Clinics of North Texas is seeking a Patient Coordinator to join our front desk team in Mesquite, TX. You will welcome patients, verify demographics, collect co-pays, and ensure accurate data entry in the EMR system.

This role requires friendly communication and the ability to multitask in a fast-paced clinical setting. Responsibilities include opening the office, scanning documents, assisting with check-out, maintaining lobby appearance, and coordinating with physicians and staff.

Qualifications

• Must have interpersonal skills and be able to communicate effectively with patients and staff.
• Able to multitask and manage details accurately.
• Professional appearance and demeanor required.
• Proficient in basic computer skills and medical office software (EMR/PM/Scheduling).

Responsibilities

• Greet patients and check them in for appointments.
• Collect co-payments and balances prior to service.
• Open the office, prepare forms, and ensure lobby is stocked.
• Assist with check-out duties and update patient charts.
• Direct patient questions to Front Desk Supervisor as needed.
• Maintain lobby appearance with magazines and clean environment.

Skills

Interpersonal skills

Verbal communication

Written communication

Multitasking

Attention to detail

Professional appearance

Basic computer skills

EMR/PM/Scheduling

Education

High School Diploma or equivalent

Tools

EMR/PM System

Job description

Urology Clinics of North Texas is seeking a Patient Coordinator to join our front desk team in Mesquite, TX. You will welcome patients, verify demographics, collect co-pays, and ensure accurate data entry in the EMR system.

This role requires friendly communication and the ability to multitask in a fast-paced clinical setting. Responsibilities include opening the office, scanning documents, assisting with check-out, maintaining lobby appearance, and coordinating with physicians and staff.