Patient Coordinator

Urology-Clinics-of-North-Texas; Mesquite (TX); In loco; USD 22.000 - 26.000; Tempo pieno

Descrizione del lavoro

Urology Clinics of North Texas is seeking a Patient Coordinator to join our front desk team in Mesquite, TX. You will welcome patients, verify demographics, collect co-pays, and ensure accurate data entry in the EMR system.

This role requires friendly communication and the ability to multitask in a fast-paced clinical setting. Responsibilities include opening the office, scanning documents, assisting with check-out, maintaining lobby appearance, and coordinating with physicians and staff.

Competenze

• Must have interpersonal skills and be able to communicate effectively with patients and staff.
• Able to multitask and manage details accurately.
• Professional appearance and demeanor required.
• Proficient in basic computer skills and medical office software (EMR/PM/Scheduling).

Mansioni

• Greet patients and check them in for appointments.
• Collect co-payments and balances prior to service.
• Open the office, prepare forms, and ensure lobby is stocked.
• Assist with check-out duties and update patient charts.
• Direct patient questions to Front Desk Supervisor as needed.
• Maintain lobby appearance with magazines and clean environment.

Conoscenze

Interpersonal skills

Verbal communication

Written communication

Multitasking

Attention to detail

Professional appearance

Basic computer skills

EMR/PM/Scheduling

Formazione

High School Diploma or equivalent

Strumenti

EMR/PM System

Descrizione del lavoro

Urology Clinics of North Texas is currently needing a Patient Coordinator. The Patient Coordinator at check in is responsible for greeting the patient upon entrance to the office and checking the patient in for his/her appointment. The employee should be willing to assist the patient, co-workers, and physicians as needed.MAJOR JOB DUTIES AND RESPONSIBILITIESOpens the office every morning (to include unlocking the doors, turning on the lights, starting up the computers, preparing paperwork)Prepares AUA’s, New Patient, PQRI, and Medical History Forms.Scans patient’s insurance card and driver’s license and uploads to the patients chart. If the Benefits Sheet states “Scan Card” the employee is to email the Insurance Verification Representative for that physician.Responsible for having each patient review and sign his/her demographic sheet to ensure all information is up to date.Responsible for collecting co-payments, balances and large amounts prior to patient being seen by physician.Directs patient complaints or problems to the attention of the Front Desk Supervisor or Office Administrator.Prints off charge tickets for the next day and ensures all data from billing spreadsheets are on the charge tickets.Assists with check-out duties when necessary.Ensures all cabinets are stocked with daily work items.Performs other tasks and duties as may be added from time to time.Performs special projects as assigned by the administrator, supervisor, or other members of management.Maintains a basic understanding of urology-related conditions, diseases and procedures.Utilizes good communication skills during interactions with patients and co-workers.Achieves and maintains positive working relationships and rapport with colleagues, physicians, employees, and other health care providers to ensure quality delivery and promotion of health care.Responsible for lobby appearance. The lobby is expected to appear tidy at all times. The front desk employee should ensure there is always an assortment of magazines and newspapers in the lobby for patients to read. All magazines should be placed on the magazine rack/tables and garbage disposed of at the end of the day.INDEPENDENT JUDGMENTWork is performed in accordance with established procedures and by using independent judgment and discretion. The Front Desk employee is expected to analyze any patient questions and/or complaints and determine proper courses of action to take.ESSENTIAL SKILLS, BODIES OF KNOWLEDGE, AND ABILITIES THAT ARE REQUIRED FOR THE POSITIONMust have interpersonal skills as well as verbal and written communication skills necessary to communicate effectively with physicians, nurses, patients, co-workers, hospital staff and others.Must maintain professional appearance and demeanor at all times.Must have the ability to multitask and pay close attention to detail.Must have the knowledge of medical office methods and procedures.Must have basic computer skills and an understanding of the practice’s computer system. (EMR/PM/Scheduling)Must have a High School Diploma or equivalentJob Type: Full-time