Patient Concierge & Front Desk Coordinator

Together Women's Health, LLC; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Short-Term Disability

Long-Term Disability

Job summary

Together Women’s Health, LLC is seeking a full-time Receptionist to join our team. The role involves greeting patients, updating insurance information, registering in the EHR, and coordinating appointments across two Chicago-area locations.

A strong customer service background and attention to detail are essential, with medical office experience preferred. Experience with insurance verification and patient check-out processes is a plus.

Qualifications

• Previous customer service experience required.
• 1 year medical office experience preferred.
• Strong communication skills, both oral and written.
• Attention to detail and ability to multitask.

Responsibilities

• Greet patients warmly and professionally.
• Update and verify patients' insurance information.
• Register patients in the EHR system and facilitate visits with providers.
• Coordinate scheduling of appointments and referrals.
• Verify insurance eligibility and collect co-pays/deductibles.
• Answer phone lines and manage appointment requests via email.
• Schedule appointments at two office locations.
• Maintain a high level of customer service and patient satisfaction.

Skills

Customer service

Communication

Multitasking

Medical office experience

Job description

Together Women’s Health, LLC is seeking a full-time Receptionist to join our team. The role involves greeting patients, updating insurance information, registering in the EHR, and coordinating appointments across two Chicago-area locations.

A strong customer service background and attention to detail are essential, with medical office experience preferred. Experience with insurance verification and patient check-out processes is a plus.