Medical Front Desk Specialist | 401(k) & Health Insurance

Couricenter; Peoria (IL); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

The Couri Center for Gynecology & Integrative Women’s Health is seeking a friendly Medical Receptionist to join our busy front-office team in Peoria, IL. This full-time role supports patient care and office operations in a fast-paced environment.

You will greet patients, schedule appointments, handle phone calls, manage insurance information, process payments, and ensure privacy and professional communication throughout the day. Prior medical front-desk experience is preferred.

Qualifications

• Previous medical front desk experience preferred.
• Excellent customer service and communication skills.
• Professional, friendly, and patient-focused demeanor.
• Comfortable with frequent patient interaction in person and by phone.
• Strong computer skills and EMR experience.
• Phreesia or Intergy familiarity is a plus.
• Able to multitask and stay organized in a busy medical office.
• High school diploma or equivalent.

Responsibilities

• Greet and check in patients
• Check patients out and schedule follow-up appointments
• Answer incoming phone calls and assist with patient questions
• Schedule and manage patient appointments
• Collect and verify insurance information
• Process patient payments and credit card transactions
• Maintain patient privacy and confidentiality
• Assist with paperwork, patient follow-up, and other front-office duties
• Communicate professionally with patients, providers, and staff throughout the day

Skills

customer service

communication

multi-tasking

privacy/compliance

teamwork

phone etiquette

Education

High School Diploma or equivalent

Tools

Phreesia

Intergy EMR

Job description

The Couri Center for Gynecology & Integrative Women’s Health is seeking a friendly Medical Receptionist to join our busy front-office team in Peoria, IL. This full-time role supports patient care and office operations in a fast-paced environment.

You will greet patients, schedule appointments, handle phone calls, manage insurance information, process payments, and ensure privacy and professional communication throughout the day. Prior medical front-desk experience is preferred.