Patient Concierge & Front Desk Coordinator

BIRMINGHAM PEDIATRIC ASSOCIATES INC; Birmingham (AL); On-site; USD 27,000 - 33,000; Full time

Job summary

Birmingham Pediatric Associates Inc. is seeking a medical office receptionist to greet patients and visitors and provide top-level front-desk support.

You will check patients in and out, schedule and confirm appointments, and keep patient information up to date following HIPAA guidelines. The role requires strong verbal and written communication, meticulous organizational skills, and the ability to thrive in a fast-paced pediatric setting.

Qualifications

• Requires High School Diploma or Equivalent.
• 1-2 years of office administrative experience preferred.
• Prior medical office experience is required.
• Must pass drug screen.

Responsibilities

• Greet patients and visitors.
• Check patients in and out of practice management software.
• Schedule and confirm patient appointments.
• Update and maintain patient information including demographics, insurance, and appointments while following HIPAA guidelines.
• Communicate with clinical staff to maintain patient flow.
• Provide assistance to other front-desk staff as requested.

Skills

Communication

Attention to detail

Organizational skills

Fast-paced environment

Education

High School Diploma

1-2 years admin experience

Job description

Birmingham Pediatric Associates Inc. is seeking a medical office receptionist to greet patients and visitors and provide top-level front-desk support.

You will check patients in and out, schedule and confirm appointments, and keep patient information up to date following HIPAA guidelines. The role requires strong verbal and written communication, meticulous organizational skills, and the ability to thrive in a fast-paced pediatric setting.