Pediatric Front Desk Specialist - Patient Care & Scheduling

Child Health Associates; Auburn (MA); On-site; USD 2,342,000 - 3,306,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Competitive Salary

Paid Time Off

Job summary

Child Health Associates in Auburn, MA seeks a Full Time Medical Receptionist to be the first point of contact for patients, handling check-in, scheduling, and basic admin tasks. This onsite role emphasizes compassionate interaction, organization, and teamwork in a busy clinic.

You will learn our EMR system, verify insurance details, and maintain a tidy reception area while delivering excellent customer service to patients and staff alike.

Qualifications

• Strong communication skills in person and over the phone.
• Excellent customer service abilities with patients and families.
• Attention to detail for updating records and scheduling.
• Ability to multitask in a fast-paced clinic environment.
• Willingness to learn new software and clinic workflows.

Responsibilities

• Greet and check in patients and schedule appointments.
• Answer phone calls and assist with administrative tasks.
• Verify insurance information and maintain reception area.
• Learn and use the electronic medical records system.
• Collaborate with healthcare providers to support patient care.

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Teamwork

Basic computer skills

Tools

EMR software

Job description

Child Health Associates in Auburn, MA seeks a Full Time Medical Receptionist to be the first point of contact for patients, handling check-in, scheduling, and basic admin tasks. This onsite role emphasizes compassionate interaction, organization, and teamwork in a busy clinic.

You will learn our EMR system, verify insurance details, and maintain a tidy reception area while delivering excellent customer service to patients and staff alike.