Patient Concierge & Front Desk Associate

China Reform Holdings Corporation; Concord (NH); On-site; USD 21,000 - 30,000; Part time

Job summary

Concord Hospital is seeking a friendly front desk ambassador to welcome patients, visitors and staff. You will greet people, screen entrants and provide way-finding assistance, acting as an information resource both in person and by phone.

The role supports department programs and participates in activities, with a focus on creating a polished first impression and smooth patient flow within the campus.

Qualifications

• High school diploma or GED.
• One year of customer service experience.
• Competent in Microsoft Office applications.

Responsibilities

• As the first point of contact, creates a polished and positive first impression in welcoming of patients, visitors and employees entering Concord Hospital.
• Screens all patients, visitors and staff entering the building as appropriate and directed by Administration.
• Provides way finding assistance for patients, visitors, vendors, or staff, either in person or on the telephone.
• May push patients in wheel chairs to their destination within the hospital.
• Acts as an informational resource to patients, visitors, vendors, and staff either in person, telephone, or via e-mail.
• Supports the department's special programs and initiatives.
• Participates and engages in department and division activities.

Skills

Customer service

Microsoft Office

Education

High school diploma or GED

Job description

Concord Hospital is seeking a friendly front desk ambassador to welcome patients, visitors and staff. You will greet people, screen entrants and provide way-finding assistance, acting as an information resource both in person and by phone.

The role supports department programs and participates in activities, with a focus on creating a polished first impression and smooth patient flow within the campus.