Patient Concierge & Front Desk Administrator

DOCS Dermatology Group; Commerce (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to greet patients, collect and provide information about medical care, and work closely with staff to ensure clear communication. The role involves front-desk duties, scheduling, data entry in EHR, and handling insurance information.

As a member of a large dermatology network, you will contribute to a friendly and efficient patient experience across locations. Strong organizational and interpersonal skills are essential.

Qualifications

• High School diploma or equivalent required.
• Experience with medical terminology is a plus.
• Ability to learn related center tasks and assist management/physicians.
• Self-motivated to achieve excellent patient care and customer service.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Signing patients in and out and collecting insurance information.
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks.
• Collecting outstanding balances and copays.
• Providing patients with support and guidance as needed.
• Maintaining a safe, secure and healthy work environment by following standards and procedures.

Skills

Medical terminology

Customer service

Communication

Education

High School diploma or equivalent

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to greet patients, collect and provide information about medical care, and work closely with staff to ensure clear communication. The role involves front-desk duties, scheduling, data entry in EHR, and handling insurance information.

As a member of a large dermatology network, you will contribute to a friendly and efficient patient experience across locations. Strong organizational and interpersonal skills are essential.